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Our
Services... The Benefits
WHY CORPORATE FOCUS?
|
Our skilled consultants help you to:
- Accurately assess the current situation/ environment
- Identify your specific change targets
- Develop clear objectives and strategies for change
- Engage key people, get them involved, keep them informed
- Establish and build your capability to lead, implement and cope with change
- Facilitate and support the change process
- Monitor and evaluate your progress.
Behavioural
and Cultural Change
Organisational culture is generally considered to be the behaviour, patterns, shared beliefs and values which characterise the way in which an organisation operates. To some, culture may seem unimportant or intangible, yet the culture of an organisation has been shown repeatedly to be associated with its performance/ success. A "positive" culture is also a key factor in attracting and retaining good people and in developing strong customer relationships.
Corporate Focus uses reliable tools and tried and tested methodologies to help you:
- Clarify where you are now and where you want to be
- Develop a clear strategy for change
- Clarify and develop shared values
- Change/ develop targeted behaviours
- Position managers to effectively lead and reinforce change.
Strategic
and Business Planning
Why do most Strategic and Business plans sit on the shelf, despite the cost and effort that went into producing them? Generally, it's because there is not full ownership of what is in the document or the important elements of the plan are buried in unnecessary detail.
Our facilitated approach:
- Involves the right people to ensure both quality of input and ownership of the outcomes
- Focuses on capturing the right level of detail (we can provide templates and examples)
- Ensures linkages between planning at different levels (from Corporate Strategy down to individual responsibilities)
We help you create the focus your people need to support your business strategy.
We also can provide specific input on strategic HR issues, including capability requirements and workforce planning.
Integration Strategies
Galpin and Herndon 2000 |
If
the greatest difficulties in most mergers are the people and cultural issues,
the senior leadership team, supported by the human resources function, has the
greatest ability to influence integration results. We acknowledge the challenge
for this group in not only integrating themselves, but also having the skills
and knowledge required to perform the vital work of integrating everyone else.
We have particular expertise in developing shared services arrangements.
Corporate Focus works with you to:
- Clarify the objectives and key elements of your business strategy
- Define and develop your Integration Plan and Communication Strategy
- Conduct the organisational research and investigation required to assess resourcing, cultural and other issues
- Set measurable goals and objectives
- Assist your leadership team to implement the plan
- Measure the success of the integration.
Leadership
and Teamwork
Much of our work in cultural and behavioural change, planning and integration requires effective leadership and teamwork. We have a range of diagnostic tools and practical activities which support the development of an organisation's leadership capability and enhance teamwork.
Our Values-Driven Leadership model provides a framework for strengthening leadership.
We believe the following issues impact on team effectiveness and we have approaches to deal with problem areas and development opportunities. We have particular expertise with executive teams.
Management Development
| Australian research suggests that Australian managers are less skilled and effective than from most other developed countries. |
Why
are Australian managers not being developed as effectively as their global colleagues?
Our experience suggests that there are several reasons, including:
- managers being selected for their technical competence instead of their management competence
- lack of skill in identifying development needs and opportunities and linking these to business outcomes/results
- a "blanket approach" to individual management development needs ie "one solution fits all needs".
At Corporate Focus, we:
- Assist organisations identify management capabilities that underpin the achievement of business success
- Assist organisations identify management development needs
- Design and deliver management training, development and strategies that best
meet individual and organisation needs. This includes:
- one on one coaching,
- group development using a range of experiential and action learning methodologies,
- structured management development delivered both online and through facilitated workshops
- Work with organisations to develop evaluation processes to measure the effectiveness of the management development intervention.
Workplace
Behaviour
We provide tailored approaches to addressing a number of important workplace behaviour issues, particularly those where attitudes are significant factors. Specific areas that we have addressed include:
- Workplace bullying and harassment reduction
- Customer service
- Communication
- Fatigue management.
Our approach not only includes provision of information and development of appropriate skills, but also exploration of the issues involved and agreement on required behaviours and processes.
Capability Profiling and Selection
| Surveys which ask managers about their satisfaction with selection decisions routinely identify high levels of dissatisfaction. In studies that have examined the effectiveness of the traditional interview in selecting suitable staff, respondents have indicated that only about 30% of the time are they subsequently satisfied with the people they have appointed. |
Given
that an incorrect appointment costs so much in time, money and opportunity, why
are there so many poor selection decisions?
We believe there are two main reasons:
- There is often a lack of clarity about the skills, knowledge and behaviours needed for a candidate to be successful in the role
- Not everybody has the skills required, or a reliable process in place to identify those characteristics.
Corporate Focus has developed a validated process for creating an accurate profile of what is required in a role. We also offer a rigorous approach to assessing candidates against the profile.
We can train your staff in our methodologies or we can do it for you.
Performance Management
| Poor performance of staff is clearly a significant issue for many organisations, yet surveys show that most managers are reluctant to confront poor performers. |
Why
do managers find it difficult to manage poor performers?
Our experience suggests there are several reasons, including:
- Differences in expectations or a lack of clarity about roles and responsibilities
- A perceived or actual lack of skill or confidence in confronting difficult and potentially emotional situations
- A reluctance to initiate a process which could change existing relationships.
At Corporate Focus, we:
- Train managers and supervisors to develop their skills and confidence to set goals and manage performance issues
- Assist groups to clearly define roles, responsibilities and critical success factors
- Provide tools to support the performance management process.
Organisational
Reviews
In our view, the purpose of a review is to identify how things can be done better. Yet in many cases, a review only results in the production of a report with recommendations which are not properly implemented, if at all.
We approach a review as an early stage of a change process and devote special attention to understanding how structures, systems and processes support the achievement of organisational objectives. Our methodologies promote understanding of the issues and result in practical recommendations which have a high level of support/acceptance by key stakeholders.
Corporate Focus
Suite 2, 17 Grosvenor Street, NEUTRAL BAY, NSW 2089
Phone: (02) 9953 6767
Fax: (02)
9953 7001